Built for Multifamily Operators
Two roles. One system. Built for both.
Water risk lives in two places — the call at 2AM and the number on the balance sheet. FlowGuard answers both.
It's 2AM. A pipe just burst on the 4th floor. Who gets the call?
If the answer is “whoever picks up first,” you don't have a response system. You have a phone tree and a prayer.
Water damage is the #1 threat to your NOI. Most buildings have zero detection.
One undetected leak turns a $200 repair into a $60,000 remediation. FlowGuard closes the gap between “it happened” and “we caught it.”
Market Context
The numbers nobody wants to talk about
Water damage is the most common and most expensive property claim in commercial real estate. These are industry numbers — not ours.
$13B+
Annual water damage claims in the US
Source
Insurance Information Institute
93%
Of water damage is preventable with early detection
Source
IICRC industry data
40 min
Average time before an undetected leak causes structural damage
Source
At 40 minutes, drywall saturates and mold risk begins
Two Decision Makers
One system. Two problems solved.
FlowGuard was built for the people who actually deal with water damage — not for trade-show demos.
2AM detection with immediate alerts
SMS and voice hit your on-call tech within seconds of detection — not minutes.
3-tier escalation that never drops the ball
If Tier 1 doesn't respond in the configured window, Tier 2 is paged, then Tier 3. Every property is set up its own way.
Incident command over text
Your team replies ACK, ROUTE, SITE, CONTAINED. Every status is timestamped and logged. No app required.
No more Monday-morning surprises
If something happened Friday at midnight, you'll know at 12:01 — not when someone smells mold on Tuesday.
Claims-ready incident documentation
Every event produces a timestamped record — detection, response, containment, resolution — generated automatically.
Monthly executive reporting
Incident counts, response times, sensor health delivered on the 1st of every month. No chasing your PM for status.
Documented prevention history
A clean monitoring record gives you leverage at renewal. Carriers want to see systems, not promises.
Protect NOI before remediation
A $200 sensor prevents a $60,000 remediation. That's not marketing — that's the math on every covered building.
How It Works
Three steps. No complexity.
Your team doesn't need training — they need a text message.
Sensors detect water instantly
24/7 coverage in every high-risk zone — boiler rooms, risers, mechanical closets, laundry, under sinks. Commercial-grade LoRaWAN sensors rated for 8–10 years of battery life. No wiring.
FlowGuard routes the response
SMS and voice reach your on-call team in seconds. If they don't respond, the chain moves to the next tier automatically. No manual chasing.
Every action is documented
Every alert, response, and resolution is timestamped. Claims-ready reports export in seconds — no paperwork for your team.
5:55 PM — a sensor detected water in a Dallas boiler room. FlowGuard acknowledged the alert in 21 seconds, contained the incident in 4 minutes, and generated a 7-page incident report automatically.
Zero manual reporting. Zero claims filed.
21s
Time to acknowledge
4 min
Time to contain
7 pages
Auto-generated report
$0
Claims filed
Packages
Two tiers. Pick what fits.
Every property is different. Start where it makes sense and expand when you're ready.
Protect
Tier 1Detection, response, and documentation.
- 24/7 water and freeze detection
- Property dashboard
- SMS + email + voice alerts
- 3-tier escalation chain
- SMS incident command (ACK / ROUTE / SITE)
- Claims-ready incident reports
- Monthly executive summaries
- On-call schedule management
- Incident ownership and transfer tracking
Respond
Tier 2Full incident command plus vendor coordination.
- Everything in Protect
- Vendor dispatch coordination
- After-hours emergency response
- Custom escalation timers per property
- Dedicated account management
- Priority support
Next Step
See the system running on your buildings.
We'll scope your property, show you exactly where sensors go, and walk you through the full system on a real building. No pitch deck.
Talk to Mazen directly — Dallas, TX.