FlowGuard Asset Protection
Live 24/7 Platform

Your entire leak protection system.
Live. In one place.

From the moment a sensor detects water to the moment the issue is resolved — every action, every alert, every responder is tracked in real time on your FlowGuard dashboard.

Built for everyone on your team

One platform, three tailored views

🏢

Property Manager

Your own secure portal login. See your property's incidents, device health, reports, and contacts — without access to other clients' data.

  • Live active incident feed
  • One-click insurance reports
  • Device health overview
  • On-call schedule visibility
  • Incident history with full timeline
  • Support ticket submission
📊

Asset Owner

Portfolio-level visibility across all your properties. Compare health scores, track trends, and generate executive reports for lenders or insurers.

  • Portfolio health overview
  • Cross-property incident trends
  • Response time benchmarks
  • Executive summary reports
  • Insurance package exports
  • Underperforming property flags
🔧

Maintenance Team

Alerts reach your team in seconds via SMS, email, and voice — with one-tap response buttons. No app download required.

  • Instant SMS + email + voice alerts
  • One-tap ACK, ROUTE, SITE, CONTAINED
  • Escalation chain — Tier 1, 2, 3
  • On-call schedule management
  • Incident timeline tracking
  • Mobile installer dashboard

From detection to resolution in minutes

Every step tracked. Every action logged. Everything documented.

0:00

Water detected

Sensor detects moisture and fires an immediate uplink to FlowGuard

Incident created automatically — severity assigned, property and zone identified

0:03

Alerts dispatched

All Tier 1 contacts alerted simultaneously via SMS, email, and voice

Email contains one-tap action buttons — no login required to respond

0:45

Tech acknowledges

Maintenance tech replies ACK via SMS or taps the email button

Dashboard updates in real time — acknowledged by, timestamp, response time all recorded

4:20

Tech on site

Tech sends SITE — dashboard shows responder is physically at the location

Full timeline visible to property manager and ops team simultaneously

8:15

Leak contained

Tech sends CONTAINED — issue is under control

Containment time calculated automatically — critical for insurance documentation

8:32

Auto-resolved

Sensor reads dry — incident automatically resolved, resolution email sent

One-click insurance report now available with full incident documentation

Everything you need. Nothing you don't.

Built specifically for multifamily property operations

Real-Time Incident Feed

The moment a sensor fires, an incident appears on your dashboard. No refresh. No delay. Live.

📱

No App Required

Your maintenance team responds via SMS or email. One tap. Works on any phone.

📋

Insurance Reports

One click generates a complete incident report with timestamps, responder details, and resolution proof.

🏥

Property Health Score

Every property gets a 0–100 health score based on sensor coverage, incidents, battery levels, and response quality.

🔔

Smart Escalation

If Tier 1 doesn't respond in 5 minutes, Tier 2 is automatically alerted. Then Tier 3. No one falls through the cracks.

📅

On-Call Schedules

Set weekly schedules and date overrides. The right person gets the alert every time — including holidays.

🔋

Device Health Monitoring

Monitor battery levels, signal strength, and last heartbeat for every sensor across every property.

❄️

Freeze Risk Alerts

Get notified when temperatures drop near freezing — before pipes burst, not after.

📊

Portfolio Analytics

Asset managers see all properties in one view — health scores, incident trends, response benchmarks.

What this means for your properties

< 30 sec

Alert delivery

From water detected to your team's phone

24/7

Live monitoring

Dashboard never sleeps. Neither does your protection.

1 click

Insurance report

Full incident documentation ready instantly

Ready to see the dashboard live?

Walk through a real incident from detection to resolution. See exactly what your property manager would see.